MIT emailed me the following:
"I tried to create a new run in 7.00x (https://publisher.edx.org/courses/389d5e5e-7679-467e-b5bb-b21c9c86ca1f) today and got an error message. This has been happening with this specific course for over a year now, on both Publisher systems, without resolution. I know Julia escalated the issue several times, but I don’t think I’ve ever been told of a solution. Considering we run the course between 3-4 times a year, it’s problematic."
I was able to reproduce the error. There seem to be a lot of runs of this course that never ran - he asked me to hide a bunch from publisher that were created in error "due to a bug"(unsure of what bug, but likely related to this), so it's possible the hidden runs are causing an error with the term code creation.
Course run in publisher: https://publisher.edx.org/courses/389d5e5e-7679-467e-b5bb-b21c9c86ca1f
Steps to recreate
1. Navigate here https://publisher.edx.org/courses/389d5e5e-7679-467e-b5bb-b21c9c86ca1f
2. Create a new run with the following information:
Start Date: 3/3/2020
End Date: 6/23/2020
Run to copy: Nov 12, 2019
Verified and Audit
3. Attempt to save
4. Observe the error
I tried several times - a few on friday and a few again today at 9:33-9:37am ET and received a variety of errors, one that just said to try again, one very long one that I've attached in a txt file, and one that said the course run already existed(screenshot attached).
If the underlying issue can't be fixed any time soon, would turning on the ability to choose the term code fix it(this is assuming the duplicate check is what's causing the problem)? If so, I can ask him to just make the term codes something like 2T2020xa or something so it does not have a duplicate.