Partner is unable to edit course in Publisher

Description

Hi team,

EPFL is trying to edit their Thymio course - https://publisher.edx.org/courses/8e8dbb16-5982-4a67-91d9-129251ea4d1c

But they're getting an error when saving the changes. I'm able to reproduce the same error (see attached).

Could you take a look? Thanks!

Steps to Reproduce

None

Activity

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Jira Misc Workflow Extensions
February 22, 2021, 9:24 AM

Hi , , ,
Someone has added a new comment on the linked Customer Request, please take a look.

Jason Myatt
February 18, 2021, 8:31 PM
Edited

Hi folks - see my prior comment. This symptom can actually be handled with a data change in django admin, followed by a re-publish. The ticket I linked to is to address the root cause

Wajeeha Khalid
February 17, 2021, 12:48 PM

let's coordinate to see the effort for this and if we can pick this up in upcoming sprint.

Jason Myatt
February 5, 2021, 5:15 PM

cc: Vanguards ( )


Looks like this needs the upgrade deadline mechanism described in the “UPGRADE DEADLINE OVERRIDE” note in the Tips and Troubleshooting section on this page. And as a reminder, there is a feature ticket defined to improve this experience.

Jira Misc Workflow Extensions
February 5, 2021, 9:22 AM

Hi , , ,
Automation decided that this CR belongs to your project. Please let Incident Management team know if that is not the case.

Story Points

1

Assignee

Unassigned

Reporter

Gerard Alarcón Montserrat

Reach

Individual(s)

Impact

None

Platform Area

None

Customer

None

Partner Manager

None

URL

None

Contributor Name

None

Groups with Read-Only Access

None

Actual Points

None

Category of Work

None

Platform Map Area (Levels 1 & 2)

Administrator Experiences - Catalog Management and Publishing

Platform Map Area (Levels 3 & 4)

Publisher & Catalog Publishing Tools

Sprint

Priority

CAT-3