About Page Videos failing to process for 5 days

Description

MIT contacted their PC about an About Page video that hasn't completed since they uploaded it on July 26th, and it brought to my attention that no About Page videos have completed from that date onwards.

https://veda.edx.org/admin/VEDA_OS01/vedaupload/

Could we confirm if there's something going on with the VEDA Upload system?

CC

Steps to Reproduce

None

Current Behavior

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Expected Behavior

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Reason for Variance

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Release Notes

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User Impact Summary

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Assignee

Sofiya Semenova

Reporter

Nick Finn

Reach

None

Impact

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Platform Area

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Customer

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Partner Manager

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URL

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Contributor Name

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Groups with Read-Only Access

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Story Points

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Actual Points

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Category of Work

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Platform Map Area (Levels 1 & 2)

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Platform Map Area (Levels 3 & 4)

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Priority

CAT-2
Configure