How do you request a new environment?
What information do we need from partners?
Name of Org
Names of the programs they want on test environment
Optionally, the external program keys associated with the programs in the test environments
Optional? IdP metadata url and slug (uid prefix)
And once environment created, what information they would get to get Partners started
For instance, there will be a user account created with the user email that the partner provides. They need to click the password reset button from the LMS login page, and we need to note that the reset email may very well end up in their email client's spam folder.
How to submit issues to edX if integration environment needs maintenance, bugfix or change.
Include this doc with our Partner Integration Guide
Setup an opsgenie alert ruleset for emails to be sent to Integration_Environment_Support opsgenie email address.
Setup a google form to ingest requests from Partners. Forward the result of form submission to the Opsgenie alert email integration.
Make sure the google form is secure.
Publish the form URL to external document for Partner to reach us.