Issue with program record - learner receiving incomplete even though he has earned the certificate
Learner Techee for course https://courses.edx.org/courses/course-v1:IBM+DS0720EN+3T2019/progress - earned the certificate and has a valid photo ID - his program record is showing as incomplete and he does not have the cert for the course even though he earned it - he is getting an error message that he needs a current photo ID
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