Expired entitlements appear above current entitlements on course dashboard

Description

When re-purchasing an entitlement that has expired/been refunded, the new entitlement card appears below the expired entitlement in the dashboard UI. This might make the dashboard UI confusing/difficult to navigate for users.

Steps to Reproduce

None

Current Behavior

None

Expected Behavior

None

Reason for Variance

None

Release Notes

None

User Impact Summary

None

Activity

Show:
McKenzie Welter
December 20, 2017, 6:38 PM
Edited

Also, this is a totally different problem, but I'm not able to repurchase my expired entitlement locally.

Albert (AJ) St. Aubin
December 20, 2017, 6:40 PM

Can you try the manual refund case locally because that should not be true. On a manual refund we expire the entitlement. We are not showing expired entitlements that are unenrolled.

McKenzie Welter
December 20, 2017, 6:50 PM


There are two different manual refund cases:

  • refund (Approve Credit only) which refunds but does not revoke the entitlement

  • unenroll and refund (Approve credit and revoke)

Albert (AJ) St. Aubin
December 21, 2017, 1:32 AM

As we discussed earlier does the simple refund case cause any issues? To the Learner it should look the same as having not been expired. It is just a financial refund.

Albert (AJ) St. Aubin
December 21, 2017, 1:34 AM

Technically an entitlement with the refund only case is not expired I would think. It does not call any revoke code so I am not sure what would expire it.

Does the manual refund without a revoke call the LMS Entitlement Revoke API for any reason?

Not a Bug

Assignee

McKenzie Welter

Reporter

Anthony Mangano

Reach

None

Impact

None

Platform Area

None

Customer

None

Partner Manager

None

URL

None

Contributor Name

None

Groups with Read-Only Access

None

Actual Points

None

Category of Work

None

Platform Map Area (Levels 1 & 2)

None

Platform Map Area (Levels 3 & 4)

None

Sprint

None

Priority

Unset
Configure