Looking for Access to the edX Firebase account we use for the edX Mobile App
Looking for Access to the edX Firebase account we use for the edX Mobile App. Just looking for viewer permissions to learn more about our firebase account and how it is set up with the mobile app. I am specifically interested in the firebase database and the segmentation of our mobile app users. I am also interested in notifications within fire base to see how we can leverage targeted push notification to specific segmented users to increase engagement on the app, increase registrations, or promote specific courses to a targeted segmented audience.
- sounds good!
I think we’re good, Isaac has gotten the Viewer permission that he asked for on our main firebase project.
I reckon access to tools should be routed through IT, so that’s why I asked Isaac to go that path. Once the access is given the mobile team can answer any queries around Firebase.
Thanks for the update! I just invited you as a viewer to Firebase.
- unfortunately the IT team does not have any experience with Firebase so we are unable to offer any insights to the tools Issac’s interested in using. Please let me know how we should proceed here.
Hey Tenzin. The mobile team was actually the ones who told me to submit and IT ticket here. was the mobile team member I had talked with.
Marco added Matt and me as admins within Firebase, however we aren’t familiar with the application so didn’t want to proceed with this request without an input from the Mobile team.