Android - Send support feedback to Zendesk
Description
See https://openedx.atlassian.net/wiki/display/MA/Learner+and+Partner+Support+Enhancements for additional thoughts. Specifically, the idea of sending the information to Zendesk directly by calling its API, rather than indirectly through email.
Requested data that would be useful for support:
edX app version #
OS version #
Device Type
Username/Email
Device information, such as RAM, etc
List of user's courses (optionally sent?). If above a certain threshold, only the number of courses can be sent.
Steps to Reproduce
None
Reason for Variance
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Release Notes
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Assignee
Unassigned
Reporter
Michael Katz
Labels
Customer
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URL
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Groups with Read-Only Access
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Actual Points
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Reach
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Impact
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Open edX Discourse Thread
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Platform Map Area (Levels 1 & 2)
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Platform Map Area (Levels 3 & 4)
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Contributor Name
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Blended Project Status Page
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Fix versions
Priority
UnsetConfigure