(Discovery) Android - Please Check Your Internet Bug

Description

One of the most commonly reported and obvious bugs is the full screen no internet message that appears even when the content loads.

Why is this important?

  • It's a very obvious bug that anyone can recognize.

  • It has the potential to happen often since it is on any course unit screen.

  • We've received a fair share of support emails reporting this.

Why haven't we fixed it?

  • No clear reproduction steps

    • No prioritized effort to fix bug

Note: There is a duplicate of this ticket: https://openedx.atlassian.net/browse/MA-2456

Steps to Reproduce

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Reason for Variance

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Release Notes

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Activity

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Mian Khalid
February 9, 2017, 12:34 PM

Umm .. I've noticed this bug in Discussions too in a PR that I am currently working on, so maybe, we'll be able to perfectly reproduce and fix this issue this time.

And by this time I mean that this issue was actually presented to me by in the past but we collectively couldn't reproduce it for days even with multiple states of internet connection like slow, very slow and medium speed.

Mirza Mubashar Baig
February 9, 2017, 12:37 PM


Yes, the duplicate of this ticket is https://openedx.atlassian.net/browse/MA-2456.

Christopher Lee
February 9, 2017, 10:35 PM

I see this on fresh installs of the app, but only once. I think it's well reported because it's the first thing anyone really see's when attempting courseware.

Mirza Mubashar Baig
February 24, 2017, 12:31 PM
Edited

This is reproduced on prod often but there are no proper steps to reproduce.

Logs:

Mirza Mubashar Baig
March 23, 2017, 10:31 AM

Closing this ticket because discovery has been completed. Created https://openedx.atlassian.net/browse/LEARNER-299 and moved in tentative sprint.

Done

Assignee

Mirza Mubashar Baig

Reporter

Christopher Lee

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Priority

CAT-2
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