Learners are not able to access the courses from edX mobile app
Description
Lots of learners have reported that they are unable to access any course form the edX mobile app and this is the message they are seeing
'your action could not be completed'.
iOS Version: 13.2
App Version: 2.20 (2.20.0)
Device Model: iPhone
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Iqra Farasat
November 4, 2019, 10:57 AM
Here’s another learner (anargasimov.r@gmail.com) with the exactly same issue:-
course-v1:IMFx+MDSx+3T2019
Device name: Mi Phone
Model number: MI 9
Android version: 9 PKQ1.181121.001
Mian Khalid
November 4, 2019, 10:44 AM
Thanks! its visible to me now.
Waheed Ahmed
November 4, 2019, 10:37 AM
I have added you as a request participant, you should see the ticket now.
Agha Subtain
November 4, 2019, 10:30 AM
Mian Khalid
November 4, 2019, 10:16 AM
The support team has created a CR ticket:
https://openedx.atlassian.net/servicedesk/customer/portal/9/CR-1403
but for some reason, it isn’t accessible to me. Is it accessible to you?
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