Video upload tool errors in AdelaideX Wine101x

Description

The AdelaideX team is currently dealing with several issues in the video uploading tool. The course in NOT live.

  • The team is uploading multiple videos into the tool, but many files are stuck in "uploading"

  • Files stuck in uploading have been in the same state for several days.

  • 33 out of the 50 the videos marked COMPLETE are not yet available on YouTube.

  • 13 of them still have some time on their 24 cycle. However, as of now (2015-03-05T00:50:57+00:00), these 20 videos were uploaded on or before 2015-03-02T22:36:00+00:00 are still not on YouTube.

223c61b6-947a-44f7-8d54-0951c35906d3
3b44bcb9-c463-4d6e-b6fa-512d5dd9b2d6
fe12a579-b330-45a2-b293-9b8fe905a326
d1f68f29-2d4c-4aa5-b5f7-e3d62ff251b0
721910a9-5ad9-4d6b-9da0-0eca905ac2d6
5d1d58fa-c28f-4093-ae42-d4b26f40b818
3c2d90f8-0113-4d0b-9901-e4982f76e9e8
d5eab4bc-e3fe-434c-b5fa-0854ea041c5f
c66e9ac0-5ef1-4882-85ef-e24d8ed43f80
a8bc8283-bd9b-4b3a-9826-3766ff682655
9964c34a-e5b8-4b46-8d62-06b87755a1bb
904e7b8a-f64d-4cfc-b040-d8eee304713c
110db7b0-be3c-482e-b3a1-5ace421b641d
fa522a7c-0307-4358-993a-c752c75f50bc
e53f244f-410f-4c7d-998e-bb818d123a98
cd255aa8-3177-46cb-a8e9-58529fccdecb
a6af6ef4-749f-4ab9-bc62-0376c72ff760
18533886-cf10-4f50-a529-2a50758388d1
45853b27-9795-4634-8d4f-cc35328f07df
20b811dc-ffd9-482b-af33-93a129e70f02

Course: https://studio.edx.org/videos/course-v1:AdelaideX+Wine101x+2T2015

This also is connected to the product request: https://openedx.atlassian.net/browse/MA-324

Steps to Reproduce

None

Reason for Variance

None

Release Notes

None

Customer Problem Statement

None

Status

Assignee

Clayton Hainsworth

Reporter

Krister Svensson

Labels

Customer

Partner Manager

Krister Svensson

URL

None

Contributor Name

None

Groups with Read-Only Access

None

Actual Points

None

Sub-Team(s)

None

Reach

None

Impact

None

Open edX Discourse Thread

None

Fix versions

Priority

CAT-1
Configure