Edge Bug in KIx Rerun

Description

Course team is experiencing errors in Edge. This is time-sensitive because faculty have limited time to approve what is in Edge before they leave for vacation.

Steps to recreate error messsage:

1. Go to the course in Edge to the course outline: https://studio.edge.edx.org/course/course-v1:KIx+2015+T3test?show=block-v1%3AKIx%2B2015%2BT3test%2Btype%40sequential%2Bblock%40afda017df7374c00bb91d85396a75244

2. Click on About this course --> the self paced experience --> Video component and get error page here: https://studio.edge.edx.org/container/block-v1:KIx+2015+T3test+type@vertical+block@a34e475980824f0784142db8ce368b65

3. Error message says error on edX servers.

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Activity

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Adam Palay
June 4, 2015, 6:07 PM

, this looks like a duplicate of MA-799, which the mobile team is hotfixing right now. If that does not resolve this issue, please reopen.

Awais Jibran
June 4, 2015, 1:00 PM

Error on LMS side.

FYI:

Adam Palay
June 3, 2015, 8:37 PM

, I don't know the cause of the bug. , can you and investigate tonight?

, once we do more investigation tonight, I can give you a better ETA by this morning. Can you also please find out if there's been import/export at all on this course? I wonder if it's related to https://openedx.atlassian.net/browse/MA-799.

Michele Floeckher
June 3, 2015, 8:32 PM

The course team is again stressing to me the urgency of the issue given their production schedule, the fact that they've been experiencing what feels like several bugs to them and the fact that they go on vacation for most of the summer....

Can you give me an ETA on a solution for this? If we don't have one, what would it take to get one? Thanks!

Michele Floeckher
June 3, 2015, 3:05 PM

Confirmed with the course team that they have not made changes in XML

Done

Assignee

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Reporter

Michele Floeckher

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