Retire three prod-edx ERRORED users with equivalent, differently-cased usernames

Description

Three production users currently are in the ERRORED state on prod-edx:

https://courses-internal.edx.org/admin/user_api/userretirementstatus/?current_state__id__exact=18

These users are ERRORED due to an already-retired user existing with a username that's equivalent except for case. For example, "UserName" and "username".

AC:

  • Figure out how to properly retire the three ERRORED users.

    • Manually rename the already-retired user (original and hashed)?

  • Run the ERRORED users through the entire retirement pipeline again.

  • Verify that each ERRORED user completed each stage successfully and is now COMPLETE.

Steps to Reproduce

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Current Behavior

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Expected Behavior

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Reason for Variance

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Release Notes

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User Impact Summary

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Assignee

Unassigned

Reporter

Julia Eskew

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Category of Work

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Priority

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