Configuration Error when using "Re-run Course" button in Studio

Description

1. go to studio.edx.org
2. search for MITx 6.341x Discrete-Time Signal processing (course ID: MITx/6.341x/3T2014)
3. click on "Re-run Course" button
4. After some processing time, receive the following error:

Configuration Error

A system error occurred while your course was being processed....

Please note that I tried this 2 times and received the same error.

Steps to Reproduce

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Current Behavior

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Expected Behavior

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Reason for Variance

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Release Notes

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User Impact Summary

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Activity

Show:
Awais Jibran
July 9, 2015, 12:12 PM

Fix overview:
Course orphan were creating problems while trying to rerun the course. Deleting the orphans from prod fixed the problem.

Awais Jibran
July 7, 2015, 6:12 AM
Edited

Please verify and close this.
Thanks.

Awais Jibran
July 7, 2015, 6:11 AM

Verified on prod rerun is running fine.

Awais Jibran
July 7, 2015, 6:11 AM

It was related to the course orphans which were causing the rerun to fail.

Awais Jibran
July 6, 2015, 1:10 PM

Update:
Filed a Devops ticket to remove Orphan from the prod.

Fixed

Assignee

AlisonK

Reporter

AlisonK

Reach

None

Impact

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Platform Area

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Customer

Partner Manager

AlisonK

URL

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Contributor Name

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Groups with Read-Only Access

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Actual Points

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Category of Work

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Platform Map Area (Levels 1 & 2)

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Platform Map Area (Levels 3 & 4)

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Priority

CAT-3