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Common Issues
LMS shows a message "There has been a 500 error"
This error means that an internal exception was raised in the LMS's Python code. In this situation, LMS writes out a stack trace to its log file:
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/edx/var/log/lms/edx.log |
You can find this stack trace by opening the log file and scrolling to the bottom.
If the stack trace isn't enough to diagnose the problem, post it in the #ops Slack channel and someone should be able to help you
Studio shows the message "An error occurred in Studio and the page could not be loaded."
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You can find this stack trace by opening the log file and scrolling to the bottom.
If the stack trace isn't enough to diagnose the problem, post it in the #ops Slack channel and someone should be able to help you
Migrations Have Not Been Run
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- http://docs.edx.org/ - in particular, read the guides for the version of Open edX that you are using
- See the guide for the system you are using:
- If you are still stuck, reach out to the community through email or Slack