| Account | how to get it? | Description | Notes from IT | Further Help |
|---|---|---|---|---|
| edX Gmail | Got mail from IT department of edx | Password change required | ||
| Jira | Got mail from IT department of edx | Password change required | Automatically created. Check your edX e-mail. | |
| HipChat | Got mail from IT department of edx | Password change required | Automatically created. Check your edX e-mail. | |
| Github | Got invitation from IT department of edx | Added to push-pull-all at onboarding. | ||
| Edx Prod staff access | Go to ITSUPPORT and create a General Request, ask for staff rights on your edx account. (Also mention edge and stage) | Create an account on edx.org with edx email address and create ITSUPPORT ticket. | ||
| Edx Prod-edge staff access | Mention you need staff access on edge while creating ticket on ITSUPPORT(above) | First create an account on edge.edx.org with edx email address | ||
| Edx-Stage staff access | Mention you need staff access on stage while creating ticket on ITSUPPORT(above) | First create an account on stage.edx.org with edx email address | ||
| Ecommerce Admin | Read Access on https://ecommerce.edx.org/admin/ | |||
| Splunk Login | File a DevOps ticket. https://openedx.atlassian.net/secure/CreateIssue!default.jspa For example, if you forgot your password, provide information like your email address in the ticket. | |||
| New Relic | Automatically created. Check your edX e-mail. | |||
| MIT Kerberos account | Got MIT code from IT and setup account | Need "Duo" mobile app and "Cisco AnyConnect" desktop app for authentication | You will receive an e-mail at your home company's address with your MIT ID and instructions for how to create the account. This should be done ASAP, as it is required for VPN access and takes up to 48 hours to become active after registering. | |
| MIT LastPass Account | https://lastpass.mit.edu | You'll need this to receive some passwords (e.g., Splunk). | ||
| MIT-VPN login (aws-vpn-1.mit.edu) | Make sure you follow the steps to get access. | Use MIT-Account to log in. | ||
| Read Replica | Make sure you follow the steps to get access. |
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