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- Examples: Without relying on support, users can complete workflows, but they must use alternative methods. ; User-facing 500 errors
- Specific Examples:
- To advance to the next unit ("unit 7"), the 'next' button doesn't work (e.g, "next"), but using the next sequence link does work (e.g., specifically using "unit 7").
- A memory leak causes celery workers to fail once a week, but we have automation to detect and reboot the workers.
CAT-3: Major. These bugs include: user-facing 500 errors, serious but infrequent bugs, pervasive UX bugs, and bugs that hamper monitoring. They do not have the same time sensitivity as CAT-2 bugs. There is no timeline for a fix; a team should prioritize on a case-by-case basis.
CAT-4: Minor. These are less severe bugs. However, since many of them are simple, many of them will be great for someone learning platform development, or to pull in to bug-bashing sessions. We've started labeling good introductory bugs as "byte-sized": check them out! These bugs may never be fixed and that's OK. (In other words, if it should be fixed someday, then it should be CAT-3).
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