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Contact Us
Need | Contact Methods |
|---|---|
Quick questions |
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| Use the tCRIL Request Process described below. |
Requests for Open edX features, bug fixes, etc. | tCRIL doesn’t take these sort of requests directly. Some other forums you could try:
Please keep in mind: community companies and working groups are busy with their own initiatives. Still, they might be excited to help you get started with developing a solution to your problem! |
Mailing address | One Broadway |
tCRIL Request Process
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We take requests viathe New Issue portal on the openedx/tcril-engineering repository. tCRIL’s rotating “on-call” engineer will triage your issue within one business day during their own working hours. They will try to give you a time estimate for completion. They may do the work themselves or delegate it to someone else. Note that tCRIL does not generally provide support on weekends, holidays, the early morning, or the evening (~US-Eastern timezone).
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