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Need

Contact Methods

Quick questions

  • Post in the #ask-tcril channel in the Open edX Slack (https://openedx.slack.com).

  • Mention @openedx/tcril-oncall from a GitHub pull request or issue.

  • Administrative requests for GitHub or other systems

  • Questions that might require research

Use the tCRIL Request Process described below.

Requests for Open edX features, bug fixes, etc.

tCRIL doesn’t take these sort of requests directly. Some other forums you could try:

Please keep in mind: community companies and working groups are busy with their own initiatives. Still, they might be excited to help you get started with developing a solution to your problem!

Mailing address

One Broadway
14th Floor
Cambridge, MA 02142

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So, you just started at edX/2U? Congrats! 🎉 Either 2U IT or your manager should file a GitHub Request - Onboarding issue on your behalf. (Please don’t file file the request yourself--we need someone who is already in the openedx organization to vouch that you are indeed a new 2U OCM employee).

2U IT and managers: For new hires, file a GitHub Request - Onboarding issue with us. We often do not get to requests the day they are filed, so please file the request as far in advance of the employee’s start date as possible. Please provide a helpful title, but make sure it remains prefixed with [GH Request] so that our automation picks it up. Thanks!

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