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edX / 2U staff and support can now masquerade as users on the platform by typing a username or email in the “View as” box and hitting submit. Note that if there is a username/email collision, this will use email as the fallback identifier. Note also that this is designed to be “view only” so change actions (e.g. enroll, unenroll, selecting a session) are blocked in this view.

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Frequently Asked Questions (FAQs)

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