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This proposal seeks to confirm which tools we should use, evaluate each tool, understand its strengths and weaknesses, and create an easy-to-follow guide on when to use each one.
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To ensure the right decisions are made about which tools to use and when, we propose a thorough investigation period. Some key steps include:
Finalize Tool Selection: Monitor Based on the survey results and the outcome of the proposal to “Consolidate Communication Tools” , and make a list of the tools that are selectedproposal (if approved), confirm the list of chosen communication tools with key stakeholders before proceeding to the next step.
Evaluate Selected Tools: Set up criteria for evaluating each tool, such as how well it supports searchability, ease of use, and public discussions. Review how each tool is currently being used, and identify where there are overlaps or inefficiencies.
Research Best Practices: Study how other communities manage their communication tools and identify useful strategies.
Draft Guidelines: Based on the research, create a rough set of guidelines on when to use each tool.
Gather Feedback: Share the draft with CC’s and gather feedback.
Create Final Guidelines: Use the feedback to adjust and expand upon the first draft until we have a simple, but thorough set of guidelines outlining when to use each tool. These guidelines may eventually be added to the “Open edX Handbook” proposed here. Consider adding links to each service’s docs so that CC’s can refer to them where necessary.
Add Guidelines to the Open edX Handbook: Should the proposal to create an “Open edX Handbook” be approved, these communication tool guidelines may live within it.
Impact
A clear set of guidelines on when to use each communication tool will:
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