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These are playbooks for on-call tasks. Feel free to add more!

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  1. Set the Account Name to the relevant Institution(2U/edx, OpenCraft, etc.)

  2. The contributor's first and last name

  3. The contributor's GitHub username (case sensitive - it should match what you see on their profile at https://github.com/<username>)

  4. Ideally, their email address

  5. Locate the field Contributor Covered Under Entity and select it

  6. Locate the Role field and add the Entity Contributor role to the user.

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In the case that a PR author hasn’t signed the CLA but has a really trivial fix, you should first try a few times to get them to sign a CLA. If they are unresponsive, you can close the PR and remake it youself. BE SURE to follow the guidance from Nelllegal:

For trivial PRs with unresponsive authors, as a rule of thumb if the change is:

  • less than 10 lines of code,

  • mostly deletions, or

  • the only way to do something, or it is just updated facts

it's okay to close it out and still make the change.

In this case, I can see that we tried a couple times to get the CLA, and that's good practice, too.