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Now that we are having users sign in before logging a ticket, if they visit the help center after login, they can be greeted with a personalized message in the hero area: |
Add Important information field that can be turned on/off at top of home page:
- 2/15/2018: In progress. I've created draft en and es topics, as well as the banner alert/notification. Adding a label to articles is what posts the information as an alert. I can't figure out a programmatic way to use one article in both locales, but for now, we can add the following labels to two discrete articles to make this work:
- English alert article: alert-en-US
- Spanish alert article: alert-es-419
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There are times that we would like the ability to draw site visitor's attention to an important update or known problem. We can add code to allow us to (manually) do this: |
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