Team Roadmap Details
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Active Initiatives
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Escalation Efforts:
Monthly themes / ticket summaries linked here: /wiki/spaces/SUST/pages/524059054
33% of resolved tickets are resolved with the status "Not A Bug" or "Resolved by Customer". This speaks to the challenge of mis-configured courses / publishing / about pages /certificates / etc that causes confusion / churn across our internal systems and to partners as well.
The following table shows all Resolved Spartans tickets from February excluding those that were closed with no engineering resolution necessary.
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