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  • Maintenance burden - no one is intrinsically motivated to do this work. As we scale to 70% of contributions coming from the community, how will we tackle this?

    • I like the quote that software is “free as in puppy” [p 122]

      • No forks!

      • No core modifications!

      • No stale copies! Old versions with security issues, without latest ped advancements.

    • “Maintenance costs make the difference between “forking as a credible threat” and “forking as a desirable outcome” [p 123]

  • “Large open source projects become more modular over time” [p 118]

  • Marginal costs of software development - hosting (PyPI ~$2-3million/year), user support, community moderation, ongoing maintenance, test infrastructure, dependency mgmt, sec vuln, risks of maintaining existing & missing out on “disruptive innovations”. What applies to us? What is edX, Inc paying real cash money for, what costs can we distribute to the community (and how)?

  • Open Source software is a “highly substitutable good” - does that apply to ours? How should that influence our development/team roadmap?

  • She talks a lot about creator “reputation” and how that matters almost more than the software being built. How does/doesn’t that apply to our project?

  • I loved the Christmas lights analogy (pp 158-159; 164) - community doesn’t get to dictate what the maintainers do with their software. Seems much like how we operate currently.

  • Maintainer attention as the limiting resource of a project. We are seeing that today (and have throughout Open edX’s history). Managing attention takes form of:

    • Reducing up-front costs - things like bots, CI/CD, linters, templates/checklists

    • Making yourselves less available - tiered approaches to contributions, eg

    • Distributing costs onto users - moderation, support

    • Increasing total attention available - seeking out active contributors, handing out commit access, fostering a brand, speaking at conferences, active online presence [pp169-183]

    • What do we do/not do? What strategies make sense for the type of community we want to build?

  • Extractive contributions are those where the marginal cost of reviewing & merging that contribution is greater than the marginal benefit to the project’s producers […] comments, questions, & feature requests” [p165]. How do we handle extractive contributions? How should we?

    • Discourse moderators and question-answerers are valuable: get them to do more

    • extractive:

      • support requests

      • disruptive comments in a forum thread or pull request

      • large PR with a crazy changeset

    • non-extractive:

      • good pull requests

      • leading discussions in working groups

        • even participating productively in a wg or other discussion

    • Parallels to google’s “eliminating toil”: https://sre.google/sre-book/eliminating-toil/

      • toil is work that doesn’t add enduring value.

  • “Documentation is a form of automation” - [p 171]

  • There may be stuff to talk about around funding models - see pp 187 - 190 “What companies like to fund”

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  • an ex-edXer is quoted at the start of the Conclusion: Shauna Gordon-McKeon.

  • How can we modularize? Not just the code but the people (working groups, etc)

    • Remember to make collaborations & interactions more modular

  • Joy & reputation keep you going on os projects

  • How can our leaderboards support reputation/make our community feel inspired?

  • How can we fit in things like “design a cool badge” or other fun uplifting things into our daily work?

    • kind of badges we could put on discourse to inspire/encourage people

  • extractive contributions: how can we empower community members to take care of work we might consider “extractive”?

    • focus attention on things we don’t have the capacity to do right now

2021-04-15 - potential discussion questions

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