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Process for On-Boarding

Check out the User On-boarding Procedures in the IT spaceRead the IT article called How to ensure that your engineering new-hire or contractor has all their accounts for their first day.

Sustaining Team Accounts

AccountHow to get it?RequiresDescriptionNotes from ITFurther Help
MIT Kerberos AccountGot MIT code from IT (e-mail at your home company's address) and setup account

Need "Duo" mobile app and "Cisco AnyConnect" desktop app for authentication

You will receive an e-mail at your home company's address with your MIT ID and instructions for how to create the account. This should be done ASAP, as it is required for VPN access and takes up to 48 hours to become active after registering.
MIT Duo MFAhttps://duo.mit.eduMIT Kerberos AccountNeeded for two-factor authentication.
IT Support Ticket
MIT LastPass Accounthttps://lastpass.mit.edu

MIT Kerberos Account

MIT Duo MFA


The information will be included when you receive an e-mail at your home company's address.IT Support Ticket
edX Google Apps (e.g., GMail, Drive)This will be shared with you in LastPass.MIT LastPass Account

IT Support Ticket
Atlassian Cloud (JIRA, Confluence)Invitation in your Google Apps Inbox.
edX Google Apps Account
Automatically created. Check your edX e-mail.IT Support Ticket
HipChatInvitation in your Google Apps Inbox.edX Google Apps Account
Automatically created. Check your edX e-mail.IT Support Ticket
GithubInvitation in the inbox associated with your GitHub account.

Added to push-pull-all at onboarding.IT Support Ticket
edX LMS - Production Staff Access

Perform password reset using your Google Apps account ID. (e.g., username@edx.org). Do not create this account on your own.

edX Google Apps AccountLogin at: https://courses.edx.org/login
IT Support Ticket
edX LMS - Edge Staff AccessPerform password reset using your Google Apps account ID. (e.g., username@edx.org). Do not create this account on your own.edX Google Apps Account

Login at: https://edge.edx.org/login


IT Support Ticket
edX LMS - Stage Staff AccessPerform password reset using your Google Apps account ID. (e.g., username@edx.org). Do not create this account on your own.
edX Google Apps AccountIT Support Ticket

Ecommerce Admin

Login at: https://ecommercecourses.stage.edx.org/admin/login


IT Support Ticket

Ecommerce Admin

You'll get this automatically when your edX LMS - Production Staff Account is created by IT.edX LMS - Production Staff Account

Login at: https://ecommerce.edx.org/admin/


IT Support Ticket
Splunk LoginThis will be shared with you in LastPass.MIT LastPass AccountCreate an IT ticket requesting for Splunk AccessAtlassian Cloud (JIRA, Confluence)Login at: https://splunk.edx.org/en-US/account/login

IT Support Ticket

New RelicInvitation in your Google Apps Inbox.edX Google Apps AccountLogin at: https://login.newrelic.com/login Automatically created. Check your edX e-mail.

IT Support Ticket
MIT-VPN login (aws-vpn-1.mit.edu)

Make sure you follow the steps to get access.

How do I connect to the edX VPN?

MIT Kerberos Account

MIT Duo MFA

Use MIT-Account to log in.
IT Support Ticket
Read Replica

Make sure you follow the steps to get access.

How to Access a Read ReplicaDatabases from Tools GP (aka the "Read Replicas")

VPN Access



IT Support Ticket

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