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Slack Channels to join
There are tons of channels to join in order to cooperate with your team. I’d like to list some of them that can be necessary to join:
escalations
sustaining-mavericks
sustaining-spartans
edx
sustaining-team
mavs-notification
edx_in_arbisoft
There are some other technical channels which I found interesting
dev
security-engineering
site-reliability-engineering
warroom
And finally there are some fun channels whose purpose is to take a break and interact with the people without any technical questions:
diy
food
gaming
memes
plants
How to triage an incoming issue?
S&E Automated Triage Rules this link helped me a lot when it comes to learning about how this process works.
Also, in order to learn the basics of how to triage and development is done, consult Triage & Development Jira Workflow Definitions
How to make your first PR
When you’ve done some work on the ticket or found a fix for a bug etc, you can go and make a Pull Request on it.
Normally there are a number of things you need to add on the PR:
Link to the Jira Ticket
A brief description of the ticket which includes the details and the findings you’ve done through the investigation or development
A brief detail about the fix and how it will affect the repository
Ask for at least two reviewers to review your changes
Depending upon the PR, you can be asked to make a sandbox to test the behavior of your changes (Explained below)
Discuss and improve your code based on what a reviewer suggests you to do
Get two approvals from the reviewers
Evaluate that your integrations test have been passed for that PR
Squash and rebase your branch with the base branch
Once all of this is done, you can merge your first PR
How to create a sandbox?
Sandbox is created so that we can reevaluate the behavior of our changes in a branch
You need to have access to the VPN for that
A very self-explanatory guide is already made on this Sandboxes
Creating an IT Ticket
More often, one has to make an IT Ticket whenever there are some technical issues or when you need access to some edX services
Click here to make an IT Ticket. Fill out the required and related info into it and add your manager. Send the request after that.
An IT personnel will be on it’s way to help you out.
This is a continual document. I’d add more stuff into it off and on.