Labels (similar to tags) are single- or multi-word phrases you can add to the default language version of a help center article. Labels are used to influence search relevance, to influence help Answer Bot results's suggested article pool, and to create a list of related articles based on labels associated with the articles. The edX Support Team also uses labels to associate help articles with macros they create to help streamline ticket response and resolution.
To add labels to an article
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