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  • Are hyperlinks embedded in text, as opposed to being pasted into the article?
    • Do this: edx
    • Don't do this: https://edx.org
  • Are hyperlinks set to open in a new window?
  • Have you launched all hyperlinks to ensure they launch pages and do not produce 404 errors?
  • Ensure hyperlink text describes the link, and is not "click here".
  • Within the article editor, ensure hyperlink URLs to other help center articles do not include the article name. This will prevent future 404 errors if we change the article name.

Article Hierarchy

If you have added a new article to a section, it will automatically appear towards the top of the section, directly after promoted articles. If the logical order of the article is not at the top of the section, navigate to the Arrange Content page, find the category and section the article is in, and move the article to the desired position by dragging it into place. 

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