Enhancements to FeedbackXblock

Overview

The Uni Digital initiative wants to contribute some minor but important enhancements to the FeedbackXblock

Problems

  • When a course team want to use the FeedbackXBlock in multiple places of the course to capture fine grained ratings and feedback, there is no easy way to see the aggregated results.

  • The interface for configuring the FeedbackXBlock is not up to the best standard in terms of UI / UX

  • The component is currently only supported in English

Use cases:

  • As an instructor, I want to easily add ways for learners to give ratings and feedback about the course experience, and have a place to see all the feedback collected from across the course.

  • As a learner I want to be able to rate the course content and provide feedback, ideally using an interface in my own language.

Proposed solution:

The Uni Digital project (Spanish universities consortium) is interested and motivated to contribute the following improvements to the FeedbackXblock:

  • to present a new tab on the instructor dashboard with the aggregated ratings data and the comments received for each FeedbackXBlock in the course

  • to change the settings interface to allow you to configure things like the title, the thank you message, and the visibility of the aggregated scores

  • to add a third set of images for the rating interface (it currently supports faces and numbers), namely star icons

  • to fix some glitches in the interface for editing the settings of the Xblock in Studio

  • to add Spanish translations to the component

 

Proposed visuals:

 

Current

Proposed

 

Current

Proposed

Edit settings in studio. New options with stars instead as an additional layout option

 

 

Student view before any vote or feedback is submitted

 

Right after submitting a vote

 

 

Right after submitting feedback

 

 

Instructor dashboard view (just a rough idea)

 

 

 

Other approaches considered:

We have also considered forking the Xblock and building a new version with these changes, but since they are minor improvements and additions to the capability of the current component, it feels like a sub-optimal approach not to contribute the changes to the official Xblock.

Competitive research:

  • How do Canvas/Moodle/Coursera solve this problem?

TBD

 

Proposed plan for any relevant usability/UX testing

TBD

Plan for long-term ownership/maintainership

edunext is committed to building and contributing this work as part of the Uni Digital (Spanish government) project. As part of that commitment, edunext would commit to maintain the feature for a minimum of 2 years and after that, either find a suitable maintainer to hand it over to, or to follow the deprecation procedure in case the feature has any inconveniences or its maintenance is a burden that no one can carry.

Open questions for rollout/releases

TBD