Platform On-Call Responsibilities

Who is on call?

OpsGenie OnCall Rotation

General

  • Respond to all OpsGenie alerts
    • Acknowledge
    • Investigate
    • Escalate (if needed)

GDPR

  • Check the daily GDPR prod-edx/prod-edge Splunk reports for abnormalities.
  • Investigate any Jenkins-reported failures of the user-retirement-collector job.

Open edX