Bug Label Glossary

LabelOpen Bugs with LabelMeaningRelevency
a11y
Getting issues...
Bugs related to accessibility
HIGH
bulk_email
Getting issues...
Issues related to bulk email
MEDIUM
browser
Getting issues...
Issues that are specific to browsers (i.e. IE)
byte-sized
Getting issues...
Small issues, great for people new to the platform
MEDIUM
cause-unknown
Getting issues...
We don't know what's causing this issue
content-caused
Getting issues...
These issues are caused by authored content
MEDIUM
Escalation

Getting issues...

Bugs handled by the Escalation team
escalation-triaged

Getting issues...

Bugs that are triaged by the Escalation team.
edx.org
Getting issues...
Issues specific to edx's instance of openedx
escape
Getting issues...
"Escaped defect": a bug that's reported to us by a third party
HIGH
export
Getting issues...
Bugs related to course export
HIGH
external_contribution
Getting issues...
Bugs related to third-party contributors
MEDIUM
flaky_test
Getting issues...
Flaky tests that should be made less flaky
front_end
Getting issues...
Front end bugs
MEDIUM
graders
Getting issues...
related to external graders
grading
Getting issues...
related to grading courses
HIGH
IE
Getting issues...
Internet Explorer
MEDIUM
hotfix
Getting issues...
Issues that have been hotfixed
MEDIUM
i18n
Getting issues...
Issues related to internationalization
MEDIUM
import
Getting issues...
Issues related to import
HIGH
instructor-dashboard
Getting issues...
Issues related to the instructor dashboard
MEDIUM
instructor_task
Getting issues...
Issues related to executing tasks from the instructor dashboard (bulk email, etc)
MEDIUM
javascript
Getting issues...
Bugs caused by javascript
HIGH
Monitoring
Getting issues...
Bugs that we need more monitoring to fix
logs
Getting issues...
Issues picked from the splunk logs
matlab
Getting issues...
Issues related to matlab integration
MEDIUM
needs-information


Getting issues...
Issues that need more information before they can be acted on
no_escalation

Getting issues...

Issues NOT supposed to picked by escalation team
PM
Getting issues...
Issues related by the PM team

MEDIUM

opaque-keys
Getting issues...
Issues related to opaque keys
pdf
Getting issues...
Issues related to the pdf reader
MEDIUM
performance
Getting issues...
Issues related to site performance
HIGH
progress-page
Getting issues...
Issues related to the progress page
HIGH

RCA

Getting issues...
Bug reports that come out of RCAs
UI
Getting issues...
Issues related to user interface
queueing
Getting issues...
Issues where instructor tasks get stuck in queueing
scaling
Getting issues...
Issues related to scaling
transcripts
Getting issues...
Issues related to video transcripts
unicode
Getting issues...
Unicode errors
video
Getting issues...
Video module errors
HIGH
wiki
Getting issues...
Django wiki bugs
xml
Getting issues...
Bugs related to XML authoring – in or out of studio
MEDIUM
xqueue
Getting issues...
Bugs related to xqueue
xqwatcher
Getting issues...
Bugs related to xqwatcher


a11y wcag 2.1 cleanup tasks Getting issues... Accessibility audit tasksPRODUCT
Configuration Getting issues... Identify which CR's/Prods required no code and could have been prevented by non-engineering expertisePRODUCT
Escalated Getting issues... Auto-applied when a CR ticket is escalated. Used to track escalated CRs in reporting since status reporting is finicky in JiraPRODUCT
Escalation-fallout Getting issues... Remediation work to clean up potential problems from rapid decision-making during escalationsPRODUCT
Expedite Getting issues... Flag to identify lower priority issues that if not complete by a certain timeline will become highly escalated.PRODUCT
Grooming Getting issues... Labels for tickets pending review at the next S&E Grooming session.PRODUCT
integration Getting issues... Third Party Integration requestsPRODUCT
Library Upgrades Getting issues... Upgrading system libraries/dependencies in order to keep code up to date and securePRODUCT
Pending_Review Getting issues... Tickets in Blocked or generally pending product or eng lead directionPRODUCT
Reopened Getting issues... Auto-applied to CR's that are reopened.  Used to report on situations where we're potentially resolving issue pre-maturely, or not communicating the resolution well enough.PRODUCT
Root-Cause Getting issues... Identifies a ticket where a acute symptom was addressed but the root cause is still unknown and could happen againPRODUCT
Technical-Debt Getting issues... work that would improve ability for other teams to code but has low priorityPRODUCT
Trend Getting issues...

Issues that represent growing or persistent trend with sustained features.

Current examples: Archived-courses, Certificates, Entitlements, Grading, learner-record, ORA, Prerequisites, Proctoring, Masquerade, roles, dates 

PRODUCT