S&E Automated Triage Rules

This is a living document and will change as active team/theme development moves through the system. If you notice that things are out of date, please update as needed. If you're unsure, leave a comment with a question! Thanks (smile)

Summary

This page is meant to document the automation rules for incoming bugs being reported and how to minimize feedback loops where possible. Additional context on components can be viewed with the full listing of Platform Areas and Product Components.

Engagement Theme

Automation Rules

Platform AreaProduct Component(s)AutomationSquad Details
Catalog & Publishing

Course About Page,
Program About Page,
Discovery Cards,
Drupal Infrastructure,
edX Marketing Homepage,
Other Misc Marketing Pages

CR

Eng Ticket

  • Project: Website (WS)
  • Status: Backlog

Website Squad

Eng Lead: Albemarle (Deactivated)

Product Lead: Gerrit Orem (Deactivated)


Catalog & Publishing

Course Publishing Workflow

CR

Eng Ticket

  • Project: Discovery (DISCO)
  • Status: Needs Triage
  • Labels: publisher

Publisher Squad

Eng Lead: Jason Myatt (Deactivated)





Programs Theme

Automation Rules

/wiki/spaces/PROD/pages/933200139

Platform AreaProduct ComponentAutomationSquad Details
Content & Authoring

Content and Authoring:
Content:ProctorTrack (Verificient)

CR

  • Assignee: Empty
  • Status: Needs Triage

Eng Ticket

  • Project: Educator (EDUCATOR)
  • Status: Backlog
  • Labels: mastersmasters-support

Master's & MicroMasters Squad

Eng Lead: Mat Carter (Deactivated)

Product Lead: Deen Abdul-Hathi (Deactivated)

Learner ExperienceMaster Track

CR

  • Assignee: Empty
  • Status: Needs Triage

Eng Ticket

  • Project: Educator (EDUCATOR)
  • Status: Backlog
  • Labels: mastersmasters-support

Master's & MicroMasters Squad

Eng Lead: Simon Chen

Product Lead: Deen Abdul-Hathi (Deactivated)





Platform Theme

Automation Rules

Platform AreaProduct ComponentAutomationSquad Details




edX for Business Theme

Automation Rules

Platform AreaProduct ComponentAutomationSquad Details
Business & Enterprise*any

CR

  • Assignee: Empty
  • Status: Needs Triage

Eng Ticket

  • Project: Enterprise (ENT)
  • Status: Backlog
* S&E team looks at these tickets in the queue to check if they are Ent specific or more broad in scope