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- Respond to all OpsGenie alerts
- Acknowledge
- Investigate
- Escalate (if needed)
- Check the daily GDPR prod-edx/prod-edge Splunk reports for abnormalities.
- Investigate any Jenkins-reported failures of the user-retirement-collector job.
- Review any PRs on which the platform-team is tagged.
- Assign to other teams as appropriate.
- Review the backlog for any new OSPRs.
- Use this Jira filter:
- Take action on any new OSPRs.
- Re-assign/move as appropriate.
- Review the associated PR.