Concept: At-Risk Learner Dashboard

Owned by
Chelsea Rathbun
Jun 14, 2024
2 min read

In the At-Risk Learner Dashboard Reports, you can review similar enrollment, engagement, and performance charts for a subset of learners in a course that may be at risk of abandoning or dropping the course. The subset of learners includes learners who enrolled in the course, have not yet passed the course, have done something in the course other than visit the course homepage, and have not visited the course in seven or more days.

The charts of this dashboard apply cross-filters to charts whose data sets contain the same name. 

 

At the top of this dashboard, you will find five tabs: Overview, Enrollment, Engagement, Performance, and Help. Each tab shows different information you can filter, choosing one particular learner to understand their behavior and take any necessary action to intervene.

 

In the tabs, you will find:

 

  • Overview: In this tab, you will find the list of learners with names, usernames, and emails above the last visit date to have a first metric to indicate a risk factor. If you select one user in this tab, that selection will filter the information of the rest of the tabs to show only the information linked to that user.

  • Enrollment: This tab has data on enrollment type and date.

 

  • Engagement: This tab contains a detailed report about the learners' interaction with the course content, particularly with the pages, problems, and videos. Once you are tracking the activity of one particular learner, this tab will give you relevant information about the troubles they have with the content in case you need to create an alternative route for them.

  • Performance: This tab shows the course grades as a metric of the learner's performance to indicate the approval percentage.

  • Help: It takes you to the tool documentation. 

Note: Remember that you can change the filters of these reports by accessing Superset through the link above the reports.

Note: To refresh the information displayed in the report, click the More Options button (three vertical dots) in the upper right corner of each metric and select the Force Refresh option.