Open edX for Enterprise Internal Trainings

Enterprise training for employees is a special use case that differs in many aspects with the typical MOOC use, for which Open edX was designed. However, most of the learning process applies and there is a consistent demand for such a service that can certainly be satisfied by Open edX.

In this document we wanted to write down a collection of requests and demands that we usually receive from companies in the process of adopting an e-learning initiative for their employees.

Contributions are welcome!

Personas

In this scenario we identify some specific personas:

• Employees: are like the students in a MOOC, although their motivation can be slightly different.

• Team managers: want to have information and control about the trainings assigned to the employees under their scope

• HR or training staff: responsible of the learning offering inside the company. They need to consolidate the information of training process, schedule and content.

Critical success factors

A successful e-learning initiative should have:

• Strict control of course schedule, including email reminders for the course or chapters due dates

• Concept of employee belonging to a team in an organization tree

• Registration restricted to authorized personnel.

• Bulk and/or automatic enrollment by employee sector

• Course catalog by sector in the organization. E.g.: a set of courses may be available for all employees, another for all operations sector, another for all engineers in the operations sector.

• Mandatory and optional courses

• Track of progress and completion

• Integration with HR systems

• Reporting by employee, team, or company-wide with different levels of access to information

• Mandatory content prerequisites (e.g. cannot advance without completing a video)