Member Success and Revenue Growth

Owned by Vineet Manuja
Last updated: Dec 18, 2024 by Stefania Trabucchi
2 min read

This group is led by @Natalia Vynogradenko and @Esteban Etcheverry

Focus group members (from the poll): Some do not have access to Confluence. Please help them sign up if they wish to participate or contribute.

@Manish (ManpraX) , @Régis Behmo , @adel, @Esteban Etcheverry , @Cecilia Liu , @Tahir Latif , @abdul ahad @Natalia Vynogradenko

 

Note: The previous focus group was named and concentrated solely on Revenue Growth. However, due to the inherently open-source nature of this initiative, the focus group has now expanded to encompass aspects of Member and Partner Growth, in addition to Revenue Growth. Ultimately, it is up to the Focus Group to determine whether they wish to continue focusing exclusively on Revenue Growth, adopt the broader perspective, or explore an entirely different direction.

Regardless of your decision, please make the necessary edits and share them with the wider community.

Slack channel #bd-focus-group-member-success-revenue-growth

 

Description (Suggested/ Sample)

Focuses on supporting Open edX community members and partners in developing services for clients, while identifying features, tools, and innovative revenue models within the broader edTech industry. It also analyzes potential revenue streams that could benefit the Open edX ecosystem and partners. ​

Tangible Outcomes / OKRs (Suggested/ Sample)

  • Identification of member-enabling features/tools. ​

  • Improved partner satisfaction and support for service delivery. ​

  • Recommendations for innovative revenue models that align with Open edX's non-profit mission. ​

  • Analysis of pricing models for services using Open edX.

Activities to Meet Goals (Suggested/ Sample)

  • Collect feedback from members on needed tools and services. ​

  • Research and recommend revenue streams based on edTech industry trends. ​

  • Conduct competitive pricing analysis for member-offered services. ​

  • Organize feedback loops between members and developers. ​

  • Advocate for educational programs to improve member success.

Revenue Growth

Description

Focuses on supporting Open edX ecosystem, community members, and partners by identifying innovative revenue models within the broader edTech industry.  ​

Tangible Outcomes / OKRs ​

  • Identification of revenue models or tools that increase partner success. ​

  • Analysis of pricing models for services using Open edX. ​

  • Support in developing services for clients using the Open edX platform.

Activities to Meet Goals ​

  • Gather feedback from members on needed tools and services. ​

  • Identify and support new features that enable better service delivery. ​

  • Conduct competitive pricing analysis. ​

  • Research new revenue models in edTech.